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Our Team

Our Team

Robin Sylvia

Robin Bahl
Principal
Las Vegas
300 S. 4th Street, Suite 704
Las Vegas, NV 89101
rsylvia@cbcins.com
949.297.2201

Background and experience
Over 20 years of experience in sales and marketing. Owned Millennium Group, Inc from 8/88-6/96.  Millennium Group managed a distributor force of 6,000 lives operating in five countries for the sales and distribution of skin care and nutritional products. Robin co-founded CBC in August of 1997 and has carefully guided the company’s vision and corporate culture. Robin’s marketing and management focus for CBC has been on large self-funded cases, and affinity distribution channels.

Day to day responsibilities:

  • Account management and supervision for all large cases
  • Market analysis and relationship development
  • Project Manager for Costco Insurance Offering and Affinity Marketing Projects
  • Develop corporate strategy and direction

Kenneth W. Bahl
Principal
Las Vegas
300 S. 4th Street, Suite 704
Las Vegas, NV 89101
kbahl@cbcins.com
702.473.2406

Background and experience
Ken has worked for than 18 years in a variety of technical and management roles in third party administration, PPO network development, and employee benefits.  A California native, Ken relocated to Las Vegas and received a Bachelors Degree in Healthcare Administration from the University of Nevada Las Vegas in 1996.  Ken has played a central role in the growth of CBC over the last 5 years and has taken on successive leadership positions commensurate with the company’s growth.  In 2009, Ken was named to In Business Las Vegas’ ’40 under 40’ List, and in 2014 was elected President of the Board of Directors for the UNLV Alumni Association. 

Day to day responsibilities:

  • Strategic analysis
  • Business development
  • Project management
 

Brandon Russell
Vice President of Operations and Technology
Las Vegas
300 S. 4th Street, Suite 704
Las Vegas, NV 89101
brussell@cbcins.com
949.297.2202

Background and experience
With a career in technology and operations management spanning more than 20 years, Brandon has specialized in the design, delivery and management of high-performance information technology infrastructures required to address complex business needs across a diverse variety of industries.  Brandon began working with CBC in early 2006, and joined the team full time in 2008.  Prior to joining CBC, Brandon spent several years as a managing consultant for many Fortune 100 and 500 organizations, both domestic and multinational, focusing on infrastructure solutions design and management, product development, systems integrations and workforce/operational development.  Brandon received his Bachelor’s degree in Communications from Southern California College in 1996, and his MBA from Vanguard University of Southern California in 2004.  Brandon has served as Adjunct Professor of Business and Technology at Vanguard University, and is also credited with designing a multi-tiered eCommerce and streaming media solution highlighted in PC Magazine. In 2014, Brandon was elected Vice President of the Board of Directors at George Washington Academy, Utah's highest rated public Charter school.

Day to day responsibilities:

  • Technology systems design and management
  • Systems integrations
  • Partner and vendor management
  • Project management
  • Policy and Process definition and development
 

Jagel Pinillo Jagel Pinillo
Director of National Accounts
Las Vegas
300 S. 4th Street, Suite 704
Las Vegas, NV 89101
jpinillo@cbcins.com
702.473.2416

Background and experience
Jagel has dedicated over 25 years to the insurance industry and is responsible for the development and design of employee benefit packages for large national and international employer groups. She works closely with her clients in establishing strategic short and long term objectives to control benefit costs. Jagel has implemented numerous Consumer Driven models supported by Health and Productivity Wellness Programs to support this strategy. As an expert on insurance legislation and regulations, she is an aggressive advocate on behalf of her clients, and has earned a reputation as an exceptional broker.

Jagel is a Practice Group Leader and a member of Custom Benefit Consultants Board of Directors, which is made up of senior leadership and has responsibility for overall governance matters and setting strategic direction for the firm. As a integral leader and mentor to the CBC Team, Jagel leads by example and actively teaches that Customer Service should come from a Heart of Service. Jagel specializes in public sector benefit programs and works extensively with clients in the hospitality and non-profit industries. She has earned the Certified Self Funding Specialist® professional (CSFS) designation from the Health Care Administrators Association (HCAA).

Day to day responsibilities:
  • Account management and supervision for all large cases
  • Market analysis and relationship development
  • Implementation of new accounts
  • Executive contact for national and international companies, dealing in all areas of human resources and employee benefit practices

 

 

Jessica Potter
Director of Operations

Las Vegas
300 S. 4th Street, Suite 704
Las Vegas, NV 89101
jpotter@CBCIns.com
702.473.2420

Background and experience
Jessica Potter brings more than 12 years of health insurance experience to the CBC team.  She has extensive knowledge and experience with both Group and Individual underwriting and implementation procedures.  She is responsible for maintaining carrier product information and training sales staff on benefit and regulatory changes and updates.  Jessica has become a subject matter expert on HMO, PPO, HSA and HRA plans and administration in order to ensure that CBC clients have the best plan in place to fit their budget and benefit needs.   

Day to day responsibilities:

  • Management of new business & client retention
  • Carrier relationships and development
  • Product training
  • Client data management
  • Website development

 

 

 

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