CBC maintains responsibility for all ongoing administrative and support tasks required to manage affinity programs on a daily basis. By creating a private labeled member service experience combined with ongoing management of all administrative and compliance functions, CBC Affinity Practices provides clients and their members with the most comprehensive administrative outsourcing solution available.
- Customer service and member relations (Contact-Source)
- Eligibility management
- Open enrollment support
- Life events processing
- Communications development and fulfillment
- Compliance assistance (Comply-Source)
- Auditing and oversight (Audit-Source)
- Customized enrollment solutions