Sifting through volumes of data and information generated by your employee benefit plan and its associated carriers,
participants and vendors can be time-consuming and costly. Report-Source enables informed decision-making from
plan stakeholders by allowing them to select the content, format, timing and type of reports they need to receive to monitor
their employee benefits plans. Using CBC-Source for designing and managing your employee benefits plans removes
your administrative burden. Report-Source lets clients stay in touch and make real-time decisions.
Types of Reporting
CBC provides each client with a customized reporting package. Clients may choose from existing report samples or
customize a report that provides their benefits, human resources and finance team with the information they need in a
concise format. Each component of CBC-Source produces useful data and information:
Procure-Source
- Plan comparisons and market analysis reports
- Industry benchmarking reports
- Network access and discount summary reports and analysis
- Historical reporting and comparisons to budget
Admin-Source
- Service cycle reports – review plan management tasks and performance on an ongoing basis
- Executive summary reports – review plan financial performance and compare against benchmarks,
budgets and contributions
- Analytics, IBNR calculations and predictive modeling
- Eligibility and enrollment reporting
- EDI reporting to carriers, HRIS, payroll, TPAs and other vendors
- Consolidated billing remittance reports
Contact-Source
- Service center results
- Website statistics report
- Quantitative contact center reporting
Brand-Source
- Marketing campaign results
Audit-Source
- Audit results
- Claims auditing reports
Comply-Source
- Compliance initiative status reporting
Value
Designing the right reporting package supports decision making and helps create the needed
partnerships among the stakeholders of a modern employee benefit plan. Customer service is
a partner to Human Resources, Human Resources is a partner to Finance and Finance is the bridge
to the corporate resources necessary to support employee benefits. Report-Source supports
the needs of every plan partner through the delivery of a robust reporting package designed to
meet the specific needs of each client.